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TheBadPlace
The Bad Place
@TheBadPlace@mastodon.ozioso.online · 3d ago
Top Stories | Coles found to have misled consumers with their 'Down Down' sales pricing AI generated summary, Read the full article for complete information. The Federal Court ruled that Coles deliberately misled consumers with its “Down Down” in‑store promotions, finding 13 of 14 examined discount tickets to be deceptive because the “was” prices shown were not offered for a reasonable period, resulting in non‑genuine discounts; the case, brought by the ACCC, mirrors a similar legal challenge against Woolworths over “prices dropped” promotions, with both retailers accused of briefly raising prices before marketing them as lower, while Coles argued some price rises were due to inflationary supplier costs—though the judge noted that the discounts were presented in a misleading manner, opening the way for significant penalties against the $28 billion supermarket chain. Read more: https://www.sbs.com.au/news/article/coles-found-to-have-misled-consumers-with-their-down-down-sales-pricing/d1xqu90h6 #Coles #FederalCourt #ACCC #Woolworths #MichaelOBryan
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TheBadPlace
The Bad Place
@TheBadPlace@mastodon.ozioso.online · 3d ago
English – The Conversation | Coles’ discounts misled shoppers, court rules. It could face hundreds of millions in fines by Jeannie Marie Paterson, Professor of Law (consumer protections and credit law), The University of Melbourne AI generated summary, Read the full article for complete information. Coles has been ruled by Federal Court Justice Michael O Bryan to have misled shoppers with its “Down Down” discount tickets, finding that 13 of 14 sampled promotions were not genuine because the pre‑discount prices had not been in place for a reasonable period (at least 12 weeks) before the sale, contravening Australian consumer law; the ACCC, which sued both Coles and Woolworths for similar practices, gave the retailers until 29 May to agree on penalties that could total hundreds of millions of dollars—potentially up to A$50 million per breach—while a separate class‑action case proceeds, and the judgment, which may still be appealed, signals a watershed for Australian retail, requiring marketers to base advertised discounts on stable, longer‑term pricing and prompting heightened scrutiny of other sectors such as fuel retailers. Read more: https://theconversation.com/coles-discounts-misled-shoppers-court-rules-it-could-face-hundreds-of-millions-in-fines-282855 #Coles #FederalCourt #ACCC #Woolworths #Australianretailers #MichaelOBryan
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TheBadPlace
The Bad Place
@TheBadPlace@mastodon.ozioso.online · 3d ago
9News | Bargain bust-up: Court to rule on Coles' alleged 'fake' discounts by 9News AI generated summary, Read the full article for complete information. In a landmark Federal Court case, Justice Michael O'Bryan will decide today whether Coles deliberately misled shoppers with its “Down Down” price campaign, which the Australian Competition and Consumer Commission alleges involved briefly raising prices before discounting them to a level still higher than the original. The ACCC identified hundreds of such products, including a Nature’s Gift dog food that was promoted at $4.50 after a short‑term increase to $6. Coles argues the discounts were genuine and reflect normal inflation‑driven price rises, while the watchdog claims the retailer disguised price hikes as promotions. Consumer‑law experts say a ruling against Coles could bring massive fines and force a change in how Australian supermarkets market discounts, and will also influence a similar pending case against Woolworths. Read more: https://www.9news.com.au/national/court-to-rule-on-coles-down-down-discounts/87c74739-1bf4-48da-8a61-9c4361392f1d #Coles #ACCC #Woolworths #JeanniePaterson #MelbourneUniversity #GarryRich #FederalCourt #NaturesGift #national
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TheBadPlace
The Bad Place
@TheBadPlace@mastodon.ozioso.online · May 02, 2026
Top Stories | Grocery price hikes, house values turn — and ATO’s tax time warning for Aussies AI generated summary, Read the full article for complete information. This week’s finance roundup highlights rising consumer pressures in Australia: inflation surged to 4.6 percent in March, driven by a 33 percent jump in petrol and a 25 percent rise in electricity, prompting experts to expect the Reserve Bank of Australia to lift interest rates again on Tuesday; supermarket giants Coles and Woolworths say supplier cost‑passes from higher fuel are forcing them to consider price hikes, though they’ve tried to absorb some of the impact and note modest recent declines in overall grocery price growth; meanwhile, housing market data show property values in Sydney and Melbourne slipped 0.6 percent in March and national price growth slowed to 0.3 percent, with median home prices around $940,000 and building material costs such as copper piping up 14.5 percent, suggesting a cooling market; and as the financial year ends, the Australian Taxation Office is warning taxpayers about unreported income, incorrect work‑related deductions, and the risks of following unverified advice from AI tools or “finfluencers.” Read more: https://www.sbs.com.au/news/article/on-the-money-inflation-grocery-prices-house-values-ato-tax/frmzlyfuq #Woolworths #Coles #ATO #costofliving
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CanvasesByPeter
Canvases By Peter 🇵🇸
@CanvasesByPeter@mementomori.social · Feb 16, 2026
It's not looking too good for #Coles after their first day in court.. "Barrister Garry Rich SC, acting for the ACCC, gave the court the example of Coles’ pricing of 1.2kg cans of Nature’s Gift wet dog food. Coles had sold the dog food for $4 for 296 days between April 2022 and February 2023, Rich told the court. The supermarket then increased the price of that product by a “whopping 50%” to $6 and sold it at the higher retail price for just seven days. After a week, Coles changed the price of the dog food to $4.50 and told customers it was on sale as part of the “Down Down” promotion, claiming that price “was” $6." I've personally seen them do this on McVitties Chocolate Biscuits, Heritage Mill Cereal, Deodorants, and various other products.. #Supermarket #Corruption #News #HumanRights #Consumer #Law #Australia
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CanvasesByPeter
Canvases By Peter 🇵🇸
@CanvasesByPeter@mementomori.social · Feb 13, 2026
Just a heads up: If you click to talk to support on the coles webpage and type "talk to agent" it no longer sends you to a 'real' person anymore, it still sends you to an AI bot but gives the bot a 'human-like' randomised name.. You can tell it's a bot as it types a huge long sentence with your name and details in a fraction of a second.. I just reported that one of their frozen meals had broken white plastic from the shattered tray again all through the food, and when I said this was around the 15th time this has happened over the last year I got the standard cut-n-paste response: "We're sorry for the inconvenience, is there anything else we can help you with today?" Never mind the fact that people are going to die from this sooner or later, sharp plastic through your food WILL tend to cause that if left unchecked by management.. 🤦‍♂️ 🤦‍♀️ 🤦 #Coles #CustomerServiceFail #FoodSafety
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